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Usability Testing
Discover more pitfalls and drive change successfully
Upskill your team
4-hour workshop
8-12 participants
Priced to fit your training budget
A good facilitator can make a 10 fold difference
Three key elements set a facilitator apart:
- Tying usability testing to a model of interaction
- Solid practice
- Experience
What you can expect to learn
- Recognise when usability testing is beneficial and when it isn't
- Understand the biases inherent in customer research
- Become familiar with different types of usability testing
- Understand the concept of interactions and their role in moderating a usability test Learn how to recruit suitable participants and elicit useful information (screener)
- Determine the appropriate number of participants for the type of test you are conducting
- Develop tasks for formative usability testing
- Draft post-task questionnaires and post-survey questionnaires to help benchmark experiences
- Analyse questionnaire responses in a manner acceptable to mathematicians
- Persuade others with your findings
Recruitment briefs
Facilitator guides
Summative testing templates
Analysis templates